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A small remote SEO consultancy working on technical health, site structure, keyword strategy and content — for businesses that want sustainable organic visibility rather than shortcuts.

Founded 2026 · Rock Springs, WY · Remote

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SEO Website Audits
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contact@serpellarank.com
+1 (860) 915-5719
200 N Center St,
Rock Springs, WY 82901

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© 2026 Serpella Rank. No ranking guarantees, ever.

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SERPELLA RANK

Legal

Privacy Policy

Effective date: January 1, 2026 · Serpella Rank, Rock Springs, WY

1. Information We Collect

When you contact us or submit an inquiry through our website, we collect personal information you voluntarily provide, including your name, email address, company name, website URL, and any details you share about your SEO goals or business.

2. How We Use Your Information

To respond to your inquiries and provide requested services
To deliver SEO audits, reports, and strategy documents
To send project updates and performance reports
To improve our website and service quality

3. Cookies & Analytics

We use minimal analytics (e.g. privacy-respecting page-view counters) to understand how visitors use our site. We do not use advertising cookies or cross-site tracking. You may disable cookies in your browser settings without affecting your ability to use our site.

4. Third Parties

We do not sell, rent, or trade your personal data. We may share information with trusted service providers (e.g. email delivery, invoicing) strictly to operate our business. All third parties are contractually bound to protect your data.

5. Data Retention

We retain client data for as long as necessary to deliver services and meet legal obligations, typically no longer than 3 years after the end of an engagement.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at contact@serpellarank.com.

7. Contact

Serpella Rank · 200 N Center St, Rock Springs, WY 82901 · contact@serpellarank.com

Terms of Service

Effective date: January 1, 2026 · Serpella Rank, Rock Springs, WY

1. Services

Serpella Rank provides SEO consulting services including SEO website audits, keyword research, on-page SEO, technical SEO, local SEO optimization, content optimization, internal linking optimization, website structure improvements, competitor SEO analysis, search visibility monitoring, SEO strategy consulting, and performance reporting.

2. No Ranking Guarantees

No ranking guarantees, ever. Search engine rankings are determined by algorithms outside our control. We apply industry best practices and transparent methodology, but we cannot and do not guarantee specific ranking positions, traffic volumes, or revenue outcomes.

3. Engagement & Payment

Services are provided under a written proposal or statement of work agreed upon before work begins. Payment terms are specified in each proposal. Invoices are due within 14 days of issue unless otherwise agreed.

4. Client Responsibilities

The client agrees to provide timely access to website credentials, analytics accounts, and other materials necessary to perform the work. Delays caused by the client may affect project timelines.

5. Intellectual Property

Upon full payment, the client owns all deliverables (reports, audits, content recommendations) produced specifically for their project. Serpella Rank retains ownership of proprietary methodologies, templates, and tools used to produce deliverables.

6. Limitation of Liability

Serpella Rank's total liability for any claim arising from our services shall not exceed the fees paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

7. Governing Law

These terms are governed by the laws of the State of Wyoming, USA. Any disputes shall be resolved in the courts of Sweetwater County, Wyoming.

8. Changes to Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.

Refund Policy

Effective date: January 1, 2026 · Serpella Rank, Rock Springs, WY

1. General Policy

Because SEO consulting involves significant time and expertise, refunds are evaluated on a case-by-case basis according to the schedule below.

2. Refund Schedule

Before work begins (0% delivered): Full refund minus any payment processing fees, if requested within 7 days of payment.
Work in progress (1–50% delivered): Partial refund proportional to the undelivered portion of the agreed scope.
Work substantially complete (51–100% delivered): No refund. Deliverables will be provided in full.

3. How to Request a Refund

Email contact@serpellarank.com with the subject line "Refund Request — [Your Name / Company]" and a brief description of your reason. We will respond within 3 business days.

4. Exceptions

Refunds will not be issued for dissatisfaction with search engine ranking outcomes, as rankings are outside our control (see Terms of Service §2). Refunds are also not available for completed one-time deliverables such as finalized SEO audits or keyword research reports that have been delivered and accepted.

5. Processing

Approved refunds are processed within 7–10 business days to the original payment method.

6. Contact

Questions? Reach us at contact@serpellarank.com.

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